BEST NEW CAR DEALER
For over 100 years, Reynolds Buick GMC has been a family-owned and operated automotive dealership in Covina and West Covina. Over the course of a century it has stood the test of shifting economic climates and ever growing technological advancements. One of the main factors of the dealerships continued success is their commitment to exemplary customer service.
In 1915, after buying his first car and recognizing the instability of work in the produce industry, Irven “Pop” Reynolds was persuaded to become the Buick dealer for the Covina area. At the beginning of his career as a dealer, Pop’s office consisted meagerly of a desk and a phone. Nonetheless, from the outset, he was a firm believer in the value of customer service. When Pop sold an automobile, he would personally pick it up from The Howard Automotive Company and deliver it to his customer. This laid the foundation for quality customer service.
In 1922, Pop, in compliance with Buick, opened a fully operational dealership on the southeast corner of Citrus and Badillo, in Covina. The facility was equipped with four mechanic stalls and Pop was able to hire his first mechanic, George Banks. Soon Pop hired sales personnel and began selling parts and used cars. When hard times hit during WWII, General Motors shifted its auto production to tanks and war trucks. Pop was able to keep Reynolds Buick afloat through the parts and service departments.
In 1958, Pop sold Reynolds Buick GMC to his son Pete Reynolds. In 1959, Pete Reynolds decided to have the dealership sponsor legendary drag racer, Lennie “pop” Kennedy. Kennedy won several races driving a Buick, including the 1961 NHRA nationals. This was the beginning of a rich Buick racing history for the Reynolds Dealership. By May of 1964, due to increasing business, Pete Reynolds moved the dealership from the Citrus/Badillo location to its current location at 345 N. Citrus Ave., West Covina. In 1999 Pete sold the dealership to his son, Don Reynolds. Don continues to own and oversee its operations today.
The employees of Reynolds Buick GMC in keeping with Irven “Pop” Reynolds’ original business model continue to focus on customer satisfaction. This has resulted in the creation of a very extensive customer base, which has trickled down generational lines. Today due to the dealership’s strong reputation of customer service, Reynolds Buick GMC has become a leader in GM regional sales. It remains dedicated to its loyal customers who come from our local community, as well as distant communities throughout Southern California.
We graciously thank our valued customers and employees, past and present, and all of those who continue to honor the Reynolds family legacy of integrity and quality of customer service. This legacy is the pinnacle of our prosperity today, and has come to dominate the operations of Reynolds Buick GMC
The Reynolds Family and Staff